Last Updated: 24th Sep 2025

At The Satyuga, we want you to love our products. If for any reason you are not fully satisfied with your purchase, please review our refund and return policy below.

1. Returns

• You may request a return within 7 Days of receiving your order.
• To be eligible, the item must be unused, in its original condition, and in the original packaging.
• Custom or personalized posters (if applicable) are non-returnable unless they arrive damaged or defective.

2. Refunds

• Once we receive and inspect your returned item, we’ll notify you by email.
• If approved, your refund will be processed within 5–10 business days, and the amount will be credited back to your original payment method.
• Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

3. Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need to exchange a product, please contact us at support@thesatyuga.com with your order number and details.

4. Damaged or Wrong Items

If your order arrives damaged or you receive the wrong item:

1. Contact us within 48 hours of delivery.
2. Provide clear photos of the product and packaging.
3. We’ll arrange a replacement or refund at no extra cost.

5. Non-Returnable Items

• Gifts
• Items marked as final sale

6. Return Shipping

• You will be responsible for paying for your own shipping costs when returning an item (unless the return is due to our error).
• We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

7. How to Initiate a Return

To start a return or refund request, contact us at:

support@thesatyuga.com

Please include your order number and reason for return.